The Evolution of Tour Tek. Empowering Your Travel Business
We’re Alex and Greg and this is our story about how our small but huge idea evolved into a leading tour distribution and technology business. We love to travel and we both think outside the box, Greg with his tech wizardry and Alex with curiosity and why not attitude. We both love to rock the boat a little bit, that’s the magic behind what we have created and continue to create, there’s no fear in getting it wrong.
In 2018, we launched Tour Atlas to revolutionise how travel advisors find, compare and share tour itineraries.
Advisors were wasting time with outdated methods that hadn’t changed in over 30 years. Looking through brochures, searching dozens of supplier websites and then copy, paste and reformatting of itineraries made it difficult to efficiently provide information to clients. As avid travellers, we knew there was a better and quicker way. We were using the platforms to find tours while travel advisors were using brochures.
Tour Atlas was created from a consumer’s perspective so that travel advisors could give us the information at the speed we now expect it in the easy to read format we wanted.
Innovative and forward-thinking agents quickly jumped on Tour Atlas and were blown away.
“Where have you been. Why didn’t I know about this earlier. This is a huge time saver” have been the comments we hear most often.
When a leading travel agency owner requested a tour search engine for her website, we jumped at the opportunity (have to be honest here, there was a “we can’t do that” moment, but we soon got past that, the opportunity to develop something new was too enticing) and TravelCMS was born.
TravelCMS has evolved into the only white-label system tailored for travel agencies, acting as both a search engine and a full-blown website. The success of TravelCMS speaks for itself with leading travel agencies around Australia and New Zealand adding it to their websites. The evolution of our white label system has been a collaborative process with our customer base, we are always open to suggestions on how to make the system better, it’s an approach from a technology business that is different from the rest and our customers love it.
Next, we introduced the TourTek REST API at the request of a major travel business. This business was building its own system but needed an efficient, single-feed tour data solution. They wanted to eliminate the tech headaches of integrating multiple APIs that are all formatted differently while trying to coordinate and communicate with all the different supplier IT teams - what a nightmare! Our API provided seamless access to supplier content without any of those hassles. Another travel business with growing touring sales, that’s very happy with our solution and values our in-depth knowledge of this product.
Soon after launching these tech solutions, we identified another gap.
Small to medium tour operators who lacked API connectivity or couldn't develop one because the cost was prohibitive were not reaching the travel agency network like the ‘big guys’. Welcome, TourTek Tour Data Entry System. This system offers an affordable, developer-free way for these operators to manage tour data and reach the market easily.
In just six years, we've grown from one product to a suite of solutions, prompting a rebrand.
Introducing Tour Tek Solutions.
Put simply, we offer three things for you and your business. We are-
Agile: Quick responses so you can provide outstanding service to your customer
Innovative: Adaptive solutions for the fast-changing demands of your modern travel business
Seamless: Smooth integration and operation so you don’t feel any tech pain
Tour Tek Solutions is your innovative Software Service solution.
A solution that is cost-effective and provides cutting-edge tour technology to help any travel business attract and engage customers with comprehensive and diverse tour, river cruise, expedition cruise, and rail journeys content.
We are beyond excited to work in partnership with you and we look forward to learning more about you, the incredible business you have built and how we can best support you and your clients.
Transform your agency with Tour Tek Solutions today.
